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Terms and Conditions

Whilst we will make every effort to process your order as soon as possible, candle making takes its own time. Orders are usually filled within 5 days.

Please allow additional time for delivery. If you have special requirements, please inform us when you make your order.

Breakages will be replaced only if reported within 7 days of receipt of goods.

Complaints regarding the way the candle burns or melts will be assessed when we see the candle. We need to see a photo or have the candle returned for assessment before we replace it.

We welcome feedback about our products, so please let us know if you are happy, if you are having any problems, if you have any suggestions for improvement, or for any other general enquiry.

Thank you for shopping with Surf Coast Candles.

Surf Coast Candles